Technology Solutions
Managed application services
Go-live is the start, not the end. We support, maintain and improve your applications under agreed service levels, so they stay current, reliable and useful as your business grows.
What we deliver
Application support under service-level agreements, and IT service management.
- Application support and maintenance under service-level agreements
- Enhancements and continuous improvement
- Application monitoring and issue resolution
- Release and change management
- IT service management aligned with ITIL
- Retainers for ongoing technical assistance
What you receive
Clear deliverables at every stage.
- Service-level agreement
- Support desk and escalation path
- Monthly service reports
- Improvement backlog
Outcomes
What changes for your organisation.
- Predictable support with clear response times
- Systems that keep improving after launch
- One accountable partner for your applications
Ways to work with us
Engagements shaped to your needs.
Project delivery
Clearly defined deliverables, milestones and commercial terms, for websites, portals, applications, automation, system implementations and defined advisory work.
Time and materials
Flexible capacity for evolving requirements, product iteration and changes during development.
Managed services and retainers
Support, enhancements, monitoring and ongoing advice under agreed service levels, or an annual advisory retainer.
Dedicated resources
Skilled engineering, AI, QA, design or delivery specialists assigned to your initiatives.
Let’s talk
Discuss your managed application services needs with us.
Our work starts with understanding each client’s goals, constraints and risks.
- info@asastechs.com
- Telephone
- +966 50 099 4297
- Head office
- 6553 Olaya Street, Al Olaya District
Riyadh 12221-2644